On behalf of rocky-peak Holidays Ltd., we would like to welcome you to our internet site, rocky-peak.com. We provide you, our guest, with our site and service under the following notices, terms and conditions.
When you access, browse or use rocky-peak.com, or make a booking with us, you acknowledge that you understand and agree to be bound by these use terms.
Our site content, including text, graphics, logos, button icons, images, and files, are the property of rocky-peak Holidays Ltd. or the property of our content suppliers and vendors. All content in our site is protected by Canadian and international copyright laws. You may use our site content only as a resource for your travel needs, and not for any other use. You may not display, distribute, modify, reproduce, republish or transmit our site content.
Our site, rocky-peak.com is intended to assist you in choosing appropriate products to book through us. You may print information from our site only in connection with your travel. You may not reproduce, duplicate, copy, sell, resell or otherwise exploit this site unless we provide you with prior written permission to do so.
Any rates listed or product descriptions on rocky-peak.com are provided to us by our individual suppliers. We can not be held responsible for any incorrect information which the supplier has provided to us, or to you. We do our utmost to keep our site up to date and accurate but cannot be held liable for any errors contained in our site.
Any currency conversions on our site are for guidance only. Prices will only be guaranteed at point of sale. We have the right to refuse service, terminate access, and/or cancel transactions at our discretion at any time.
We do not assume any liability or involvement in disputes you may have with one of our suppliers although we will we do everything we can to help you resolve the matter.
Privacy of personal information is our main concern at rocky-peak Holidays Ltd. You are anonymous to us until you knowingly provide us (rocky-peak Holidays Ltd.) with information. All information is voluntarily provided by you. You are responsible for the information you submit to us.
Like all travel agencies and tour operators, we collect, use and disclose personal information in order to provide our guests with the best possible service. You may provide us with as much or as little information as you like. You will only receive information via email, phone or fax unless you request otherwise. The information we receive from you enables us to identify the suitability of our products and services.
All airlines are required by security laws to give security, customs, and immigration authorities access to passenger data. Accordingly any information we hold about you and your travel arrangements may be disclosed to the concerning authorities of these countries in your itinerary. The data will only be used for security purposes.
"Cookies" are small pieces of information (text files) that are stored by your browser on your computer's hard drive to remember your actions in order to better customise your subsequent visits. They enable your preferences to be stored.
Protecting personal information
At rocky-peak Holidays Ltd., we understand the importance of protecting your personal information. We make every effort to minimize the use of your information in the booking process of any component.
- We will not share your personal information with any third party unless required to complete your reservation.
- We will not sell, trade or rent your private information to any outside source except with your consent.
- You may remove yourself from our database at any time.
If you leave our site via links on rocky-peak.com, we are not responsible for the privacy or other policies on those sites.
We will not be liable for any damages of any kind arising from site use or booking, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. We will not be liable for circumstances out of our control.
It is therefore a requirement that you must arrange your own travel insurance when booking with us.
We have made every effort to ensure that the information on this website is accurate and all information is updated regularly. We take great care to ensure website accuracy but can not be held responsible for services and facilities being changed or withdrawn.
We will do our very best to notify you if any changes affect you, but can not be held responsible if we have not been notified by the supplier. We cannot guarantee the price or availability of any product at an advertised price until full payment has been received to us, rocky-peak Holidays Ltd., or the supplier direct.
All prices are in Canadian dollars (unless stated otherwise) and may be subject to taxes, unless otherwise indicated.
Applicable Law, Modification
Do you have a concern?
Address any questions or concerns you may have to the address below. If you wish to make a formal complaint about our privacy practices, you may make it in writing to:
rocky-peak Holidays Ltd., P.O. Box 25205, Mission Park RPO, Kelowna, BC, V1W 3Y7 CANADA